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FAQ

Making Orders

Contact our office or your local broker and they will send you the credit application.

Our minimum order is one bag of coffee and these can vary in weight according to the country origin.

Coffee is a commodity that is traded daily on the stock market and with this volatility it means prices change daily. In order to get a price we need a few details. Which origins? How many kgs are you wanting and start date and end date. It's always best to contact your area broker to find out what up to date pricing is.

Delivery & Collection

All orders made by 1pm will be processed for next day fulfillment but actual delivery will depend on location. Metro is usually next day.

You can pick the coffee up from our 3PL warehouse, however generally we need 1 days notice by 1pm.

Yes you can and our customer care will contact you in order to coordinate.

Packing & Storage

We have warehouses in Sydney, Brisbane, Melbourne, Adelaide and Perth. However, the bulk of our coffee is kept in Sydney.

Generally 16 bags fit on a full pallet, this is base on bags weighing between 60-70kgs. If the coffee bag is 35kgs then there are 28 bags on a pallet and 30kgs bags there are 32 bags on a pallet.

Origin Coffee traders acknowledges that we operate, reside, and enjoy this land, which belongs to the Gadigal and Wangal people of the Eora Nation. We express our respect to the elders, both past and present, and honour their enduring relationship with this land for generations to come.